Support Immigrant and Refugee Rights


ICS is hiring: Paralegal Position


OPEN: Paralegal Position

Immigration Counseling Service (ICS) provides affordable immigration legal services and free informational forums in the Portland and Hood River areas.

JOB TITLE: Paralegal

JOB PURPOSE: To provide administrative and case support to legal workers in the General Immigration Unit and Equity Corps program, and to provide general office support and backup.

Primary Duties:

  • Client Communication. Duties include client contact and follow up, including drafting written correspondence to clients (in Spanish and English), and communicating with clients by phone on a wide array of issues regarding their cases.
  • Case Support. Duties include processing records requests, translating documents, writing contact and decline letters, closing files, and processing online Change of Addresses (COAs/AR-11s. Other case support duties may include:
    • Reviewing final USCIS and EOIR case applications and ensuring all details are correct and necessary information is provided and accurate;
    • Processing DS 260s, including checking that information is provided and accurate, identifying incorrect or missing information for legal worker follow up, and entering information into online DS260 database;
    • Preparing consular prep packets and scheduling the foreign location of the packets; scheduling fingerprint appointments for clients residing abroad;
    • Assist with writing declarations with clients;
    • Assist with the preparation of various immigration forms including but not limited to: DACA, EAD’s, Asylum, Cancelation of removal proceedings, U-Visa, T-Visa’s, Adjustments, Green Card Renewals and more.
  • Document Management. Duties include processing the File Away, Pull File & Call Up and Mail Copy to Client bins in the office, scanning and shredding.
  • Manage attorney calendars by scheduling client appointments.
  • Interpret and translate during appointments and documents in the Spanish language.

Secondary Back-up Duties (time permitting):

  • Front Office Client Administrative Support. Duties include pulling files and assisting the client coordinator with call up, opening and closing files; confirming appointments; providing back-up answering phones and assisting clients while the Client Coordinator is busy or absent.


  • Experience working with diverse cultures and underserved and underrepresented communities
  • Experience as a collaborative team player in a busy office setting, who is a quick learner and invites feedback
  • Demonstrates high level of professionalism and courteousness at all times
  • Demonstrates a strong work ethic, including punctuality and dependability


  • One-year experience with immigration law
  • Experience in a non-profit organization providing high-volume services
  • Desire to help the immigrant community


  • Fluency in written and spoken Spanish (a written and oral exam may be required)
  • Excellent customer service skills
  • Strong written and spoken communication skills
  • Strong organizational skills with demonstrated ability to multi-task
  • Strong typing skills with ability to type with accuracy approximately 90 WPM
  • Basic computer skills (Word processing, email), and ability to write using proper grammar and spelling; Demonstrated experience with Microsoft Office


  • Excellent computer literacy skills

The position may require occasional driving of a motor vehicle, which requires a valid Oregon driver’s license.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: May require evening or weekend work; working with challenging clients; driving to centers where clients are located; may spend up to 7 hours per day using a computer (sit or stand), including keyboard and mouse, and using telephone; occasional lifting boxes of files or packages weighing up to 25 pounds.

This is a NON-EXEMPT, Bargaining Unit Position

REPORTS TO: ICS Executive Director


SALARY AND BENEFITS: Salary commensurate with experience. ICS offers an excellent benefits package.

ICS is an equal opportunity employer: ICS does not discriminate against applicants or employees based on race, color, sex, religion, age, national origin, physical or mental disability, sexual orientation or gender identity, family relationship, marital status, veteran status, military service, or any other classification protected by local, state, or federal law.

Any employee who needs accommodation to perform the essential functions of his or her job should communicate with the Executive Director. We will work with an employee to evaluate whether there is a reasonable accommodation that does not pose an undue hardship on the organization. Any proposed accommodation that creates an undue hardship on the organization, that does not allow the employee to perform the essential functions of the job, or that poses a serious safety risk to others that cannot be mitigated, is not a reasonable accommodation.

HOW TO APPLY: Applications will be reviewed on a rolling basis and will begin immediately. Please send to

  • A cover letter including your level of Spanish language ability;
  • A current resume;
  • Contact information for 3 references addressed to: ICS Paralegal Hiring Committee. No phone calls please.